Microsoft Dynamics CRM helps to provide structured multi-channel service and support, improving customer service and performance as a whole. CRM enables your organization to deliver consistent cloud-based service and support anytime, anywhere through a powerful combination of knowledge management, self-service and multi-channel engagement.
Microsoft Dynamics for Service enables the power of Dynamics CRM to be utilized across the business, unifying the internal and external customer experience. One platform, one UI, all seamlessly integrated and managed with ease. Learn more about how Fullscope could help you deploy true business-wide CRM today.