Developing a CRM strategy around your business goals is key to maximizing your ROI

Zero2Ten has found, through thousands of customer experiences, that it all starts with understanding what your most critical business outcomes are and how to measure success against them. Once identified, we place these outcomes at the center of your CRM strategy and leverage our industry expertise, core methodology, adoption program and continual learning to drive your success.

INTRODUCTION
Presented by: Paul Colella
CHAPTER 1 – Business outcomes
Presented by: Paul Colella
CHAPTER 2 – Industry expertise
Presented by: Paul Colella
CHAPTER 3 – CORE methodology
Presented by: Patrick Lewis
CHAPTER 4 – Adopt2Win
Presented by: Paul Colella
CHAPTER 5 – CRM University
Presented by: Patrick Lewis
SUMMARY
Presented by: Paul Colella
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