CRM vBook
‘Don’t Settle for User Adoption’
Placing your Business Outcomes at the Center of your CRM Strategy is the key to moving beyond having your users merely “Adopt” the solution, to a place where they become empowered by it!
This informative vBook series has been created to help you learn more about the Zero2Ten’s unique approach to CRM and give an overview of each of the key elements in our immersive engagement methodology.
CHAPTER 1 – Business outcomes
Presented by: Paul Colella
CHAPTER 2 – Industry expertise
Presented by: Paul Colella
CHAPTER 3 – CORE methodology
Presented by: Patrick Lewis
CHAPTER 4 – Adopt2Win
Presented by: Paul Colella
CHAPTER 5 – CRM University
Presented by: Patrick Lewis
SUMMARY
Presented by: Paul Colella
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ZDNET ARTICLE
ZDNet looks at the three big reasons CRM initiatives fail and examines important reasons for this unfortunate situation.
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SCHEDULE A DEMO
Ready to learn more about Microsoft Dynamics 365 through a personalized professional demo? Contact Fullscope today and start the conversation.
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INDUSTRY BLOG
Taking User Adoption to the Next Level for CRM. David Kohar looks at attaining Outcome Adoption with Microsoft Dynamics CRM.
