Gus Gonzalez’s Microsoft Convergence 2014 Calendar
I don’t know about you but I am very excited about Microsoft Convergence this year. Microsoft Dynamics CRM is moving on the right direction and the Microsoft Dynamics CRM Team has done a great job with Microsoft Dynamics CRM 2013.
Microsoft MVPs are a small group (I believe we are less than 70 worldwide for Microsoft Dynamics CRM at this moment) and we get to interact with the product team as an effort to improve the overall quality of the software.
But what some people don’t know is that even Microsoft MVPs (with strict NDAs) are not aware of everything happening around Microsoft Dynamics CRM. For example last year we (Microsoft MVPs) learned the acquisition of NetBreeze alongside all the Microsoft Dynamics CRM users and partners in attendance.
So I can’t wait to hear what the Microsoft Dynamics CRM Team has been working on as well as learning from some of the world’s best Microsoft Dynamics CRM experts in attendance.
Before I share my calendar I just wanted to say that some of these sessions are tentative except for the ones I will be presenting or involved as a panelist which are marked in red.
I hope to see you at Microsoft Convergence this year, if you want to find me or if you are curious regarding what the Microsoft Convergence schedule of a Microsoft MVP looks like, here is mine:
Monday (Partners Only):
|
Time |
Session / Activity |
Room / Area |
|
12:00 PM |
Partner PreGAME |
International Ballroom A – C |
|
2:00 PM |
Embracing New Features in BPM within Dynamics CRM 2013 |
Juniper |
|
3:00 PM |
Dissecting Dynamics CRM 2013 Upgrades – Best Practices & Lessons Learned |
International Ballroom A – C |
|
4:00 PM |
Customer Panel – Partners Listen Up! (International Ballroom A – C) |
International Ballroom A – C |
|
5:00 PM |
Microsoft Partner Presentation – Presented by Hal Howard & Mike Ehrenberg |
International Ballroom A – C |
Tuesday:
|
Time |
Session / Activity |
Room / Area |
|
12:00 PM |
Expo Floor – Dynamics Community and CRMUG Booths |
Convergence Expo Floor |
|
2:00 pm |
Delivering amazing customer experiences with Microsoft Dynamics CRM |
Phillips Arena |
|
3:30 PM |
Ask the MVPs: Q&A discussion with Microsoft Dynamics CRM MVPs (administrative edition) |
B201 |
|
5:00 PM |
Multi-channel/campaign management best practices |
B201 |
|
6:00 PM |
Experience Center Reception |
Building B, Hall I |
Wednesday:
|
Time |
Session / Activity |
Room / Area |
|
9:00 AM |
Data quality best practices |
B204 |
|
10:00 AM |
Expo Floor – Dynamics Community and CRMUG Booths |
Convergence Expo Floor |
|
11:00 AM |
Microsoft Dynamics CRM: Product roadmap and future vision |
Thomas Murphy Ballroom 1/2 |
|
12:30 PM |
Presenting CRMUG: Your one stop shop for all things Microsoft Dynamics CRM |
B310 |
|
2:00 PM |
Ask the MVPs: Q&A discussion with Microsoft Dynamics CRM MVPs (developer edition) |
B201 |
|
3:30 PM |
Microsoft Dynamics CRM: Impacting your business with Business Process Management – an introduction |
Thomas Murphy Ballroom 1/2 |
|
5:00 PM |
Experience is the new currency |
Phillips Arena |
Thursday:
|
Time |
Session / Activity |
Room / Area |
|
9:00 AM |
Customer Service/Customer Care: roundtable discussion |
B207-208 |
|
10:00 AM |
Expo Floor – Dynamics Community and CRMUG Booths |
Convergence Expo Floor |
|
11:00 AM |
Marketing thought leaders on creating amazing customer experiences: One hour, five speakers |
A313-314 |
|
2:00 PM |
Leo: Transform your Customer Service with Microsoft Dynamics CRM |
B216-B217 |
|
3:30 PM |
Customer service analytics with Leo & Parature |
B206 |
|
5:00 PM |
Better Together: Connecting Microsoft Dynamics CRM and Parature |
B206 |
|
7:30 PM |
Convergence Celebration |
GWCC & Philips Arena |
Friday:
|
Time |
Session / Activity |
Room / Area |
|
9:00 AM |
Deploying a mobile Microsoft Dynamics CRM experience |
B203 |
|
11:00 AM |
Functional use and customization of BPM in Microsoft Dynamics CRM 2013 |
B206 |
See you there!
