CRM University – COURSES
Maximize the performance of your sales team
High-quality role based training delivered by master users
Zero2Ten Dynamics CRM University is an online learning management system (LMS). It is available 24/7 on virtually any device including tablet and mobile. We offer several courses designed specifically for your sales and customer service teams. These courses include:
SALES COURSES: CRM Foundation – Level 1, CRM Effective – Level 2, CRM Efficient – Level 3, Sales Management with CRM
ADMIN COURSES: Blue Belt, Purple Belt, Brown Belt, Black Belt
Microsoft Dynamics CRM Sales Training Course
Foundation – Efficient – Effective
This course is available to buy as a complete series (Level 1,2 and 3). CRM Foundation Level 1 is also available to purchase as a standalone course.
CRM FOUNDATION
(Level 1)
Who is this course for?
New starters, new customers, those looking to refresh their knowledge of the CRM basics.
What does this course cover?
This course deals with the basics of selling with CRM and takes logical steps through the whole process. We discuss concepts and processes during several key whiteboard sessions that will ease you into the training modules that follow.
CRM EFFICIENT
(Level 2)
Who is this course for?
Level 1 graduates, existing customers, those looking to take their skills to a more advanced level.
What does this course cover?
Building on the learning from Level 1, this course focuses on use of CRM and the specific day-to-day activities that attendees will need to master. After completing all the modules, you will know how to personalize CRM for your own benefit.
CRM EFFECTIVE
(Level 3)
Who is this course for?
Level 1&2 graduates, users looking to take their CRM knowledge to a high level.
What does this course cover?
The final step in our three-part selling with CRM course enhances the skills already learned and helps you to maximize your operational effectiveness with CRM. Ultimately, this course is all about helping you sell more and delivering on your business goals.
Microsoft Dynamics CRM Sales Management Training Course
SALES MANAGEMENT
Who is this course for?
Those looking to focus on the use of CRM for sales process and team performance management.
What does this course cover?
This course deals with the basics of selling with CRM and takes logical steps through the whole process. We discuss concepts and processes during several key whiteboard sessions that will ease you into the training modules that follow.
MICROSOFT DYNAMICS CRM TRAINING THAT MIXES THEORY AND PRACTICE
The Zero2Ten CRM University curriculum is constantly reviewed and updated to keep you fully in control of your solution and protect your investment in competitive advantage - because winning may be perfection, but its practice that makes perfect. Call or send an email today for more information.
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WHITEPAPER
From Factory Gate to Marketplace - Making CRM and ERP the cornerstone of your business platform for agile success.
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SCHEDULE A DEMO
Ready to learn more about Microsoft Dynamics 365 through a personalized professional demo? Contact Fullscope today and start the conversation.
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CASE STUDY
O'Neal Steel implemented Microsoft Dynamics CRM and quickly realized significant ROI. Increased growth and reduced response times were just the beginning.
