Continual Learning with CRM University

Edgewater Fullscope’s CRM University delivers training programs that enhance and protect your Microsoft Dynamics CRM investment.

By choosing Microsoft Dynamics CRM, your organization is seeking competitive advantage. The moment you deploy CRM across your business those benefits change as market pressures grow and your competitors revise their sales strategies. CRM University from Fullscope is here to help you stay ahead of the curve.

  • “Very informative, actionable knowledge. Went from zero CRM experience to an effective administrator in 30 days.”

    “Very well explained and great that its online and that you can take it in own pace and when you have time”

    “I enjoyed the video tutorial format, and the 'best practice' suggestions throughout”

    Various CRM University Alumni

Maintaining CRM alignment with business strategy

Your sales team need to adapt and change quickly as processes for sales and marketing shift and evolve.

Our continual learning platform, CRM University, teaches you the tools and knowledge to keep your CRM solution aligned to the objectives of your business. Sales training is delivered via our Learning Management System (LMS) allowing trainees to choose the speed with which they learn, these on-demand modules are role based.

A certified training program

CRM University is fully endorsed by the CRMUG. Our Black Belt CRM Administrator Training Certification is fully accredited by the association and is recognized by CRM administrators globally.

Many of our customers have passed through the CRM University and benefited from improved knowledge and skills in using Microsoft Dynamics CRM. Many more students have also graduated after being referred to us by Microsoft and the Dynamics Partner network.


The Fullscope CRM University curriculum is constantly reviewed and updated to keep you fully in control of your solution and protect your investment in competitive advantage - because winning may be perfection, but its practice that makes perfect.


    From Factory Gate to Marketplace - Making CRM and ERP the cornerstone of your business platform for agile success.

  • md365


    Ready to learn more about Microsoft Dynamics 365 through a personalized professional demo? Contact Fullscope today and start the conversation.

  • Zero2Ten-CTA-casestudy-oneal-steel


    O'Neal Steel implemented Microsoft Dynamics CRM and quickly realized significant ROI. Increased growth and reduced response times were just the beginning.

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